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Lw Automotive Customer Care Review

Had very very great business with this dealer they got me the car and the financing i wanted only great things to say about them thank you guys great work will be doing business again
5.0
Details
Customer service
Discounts and Special Offers
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#989014
The worst customer service we asked a simple question and ask why the car wasn't inspected and if we could see the title and it was always a dead end answer then the guy acted like a child and said you can just leave and ran inside. Way to run a business that place is...
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lwautomotive
lwautomotive
Lw Automotive Verified Representative

We answered your questions. The car was not inspected because it was an out of state trade.It was traded in from a customer that had the vehicle registered in the state of Ind...

1.0
#985200
BUYER BEWARE!!! They sell vehicles without owners manuals so you really don't know what you're getting and mislead you into believing that you are getting a rare vehicle by false model advertising. That's how they sucker people! If you decide to buy from these creeps,...
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Anonymous
Anonymous

It's ok they tried to sell me a car with out inspection or title and the guy acted like a child told me we have to leave you can't out *** a ***

lwautomotive
lwautomotive
Lw Automotive Verified Representative

All the vehicles we sell at LW Automotive are as advertised. Every vehicle we sell comes with a Carfax history report. Our website states the year, make, model and Miles. It i...

Bought a vehicle from the second location and was everything I wanted until after 3 months! Had problems with and after going back and forth with them we finally came to a reasonable compromise. They bought the truck back at a small loss to me and got me one that I...
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3.5
Harmony, Pennsylvania
Product
#846888
I recently tried buying a car there and i dealt with RALPH. HE WAS THE WORST SALESMAN IVE EVER SEEN!!! He wasnt willing to help with anything and he was very rude!! When I tried negotiating on a car all he did was try to upsell me and wouldnt even sit down and look me...
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lwautomotive
lwautomotive
Lw Automotive Verified Representative

We are sorry but we can't take $10,000 of the asking price. At LW Automotive we are a low mark up high volume dealer. All of our vehicles we sell go through our shop and get c...

I purchased a vehicle from these sharks several years ago and have put more money into this car than the car is worth. The odometer read 58,000 miles at purchase and is hard to believe after all of the issues that I've had with this car. They would not give me any...
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#802360
My husband bought me a 1998 Mercedes SLK for our 25th anniversary. We seen the ad on CarGurus on I fell in love with the car only had 29,000 miles for 1998. We went up and took it for a test drive and put down a deposit. They told us the title would be here in a...
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lwautomotive
lwautomotive
Lw Automotive Verified Representative

I am very confused about this review. We ordered the headlight the day after you purchased the car. We told you it would take about a week to come in. The day it came in we ca...

I didn't like
  • Customer service
#742310
They were extremity rood ( Robbie and Ralph). The worst experience I’ve ever had in wanting to purchase a vehicle. The customer service was terrible and the employees are shady. 90 percent of the vehicles were damaged and most came from the action, and there were repos...
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Anonymous
Anonymous

Genius, you put your review on the wrong dealer

2.0
I didn't like
  • Very rood
#726092
I bought a 2009 Volvo C30 the car cost me a good amount when I went to look at it it had the check engine they said it was the O2 sensor & cleared the light so I thought nothing of it day after I purchased the car I smelled oil checked the dipstick & it was dry...
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Anonymous
Anonymous

My name is Lorne W. Farone I am the president of Lw automotive LLC. We issued you a full refund without any questions asked. You did not need to threaten us with a lawyer. We ...

1.2
#645661

Contact Lw Automotive

Mailing Address:
LW Automotive
10330 Perry Highway
Wexford, PA
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Lw Automotive Products and Services

Bought an audi fro.here which was real clean. Lorne and ralph assured the car needed nothing. Alsi noticed that after all the armour all was washed off that there were many body in perfections. A few bundays after driving it the engine light came on. The code read...
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Anonymous
Anonymous

Wow. Was looking to buy here. But even the responses by LW seem to be aggressive and full of excuses.

lwautomotive
lwautomotive
Lw Automotive Verified Representative

This customer since then has purchased another vehicle from us. He traded his Audi is and purchased a 300c srt 8. All in all another happy customer

2.0
#548573